Privacy Policy

Privacy Policy

Effective Date: 14th February 2025

1. Introduction

Welcome to Senuri.UK – we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website [senuri.uk] or make a purchase from us.

2. Information We Collect

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, postal address, and phone number.
  • Financial Information: For purchase transactions, we may collect payment details, including credit card numbers and billing addresses (for credit card purchases).
  • Usage Data: We gather information on how you interact with our website, such as pages viewed, time spent, and navigation paths.
  • Device Information: Details about the device used to access our site, including IP address, browser type, and operating system, may be collected.

3. How We Use Your Information

  • To Process Transactions: Utilize your information to process and fulfill your orders, including sending emails to confirm your order status and shipments.
  • To Improve Our Services: Analyze usage data to enhance website performance and tailor our offerings to better suit your preferences.
  • Marketing Communications: With your consent, send promotional materials and updates about our products, services, and special offers.
  • Customer Support: Use your information to respond to inquiries, provide support, and address any issues you may have.

4. Sharing Your Information

  • Service Providers: We may share your information with third-party vendors who assist in processing payments, delivering orders, and providing customer support.
  • Legal Obligations: We may disclose your information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Under the PDPA, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain circumstances.
  • Objection: Object to the processing of your personal data in specific situations.

To exercise these rights, please contact us at [contact information].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external sites not operated by us. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their content or privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@senuri.uk

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.